#Respondus lockdown browser workaround update#
The user will be unable to join the session and the error will reference the version of Google Chrome installed on the device.įirst, make sure that you are indeed unable to update to a more recent version of Chrome. Unable to join Blackboard Collaborate Ultra sessions using Chrome Version 79 or Lower – ChromebookĬhromebook devices that are unable to update the Google Chrome browser to version 79 or higher will be presented with an error when attempting to join a Blackboard Collaborate Ultra session using the Google Chrome browser. Students may reserve an appropriate computer through the UA Libraries website. Many library computers are equipped with Respondus LockDown Browser and web cameras. Unable to connect to Respondus Server (AWS) It may also help to restart the modem/router. Also shut down anything else running on the network, such as gaming consoles or video streaming services. We also recommend restarting the computer and shutting down all other programs running on the computer. To minimize issues, students should use a hard wired Ethernet connection when possible, or be as close to the router or access point as possible. Most issues with Lockdown Browser are related to connectivity or firewall settings. Set ‘Use random hardware addresses’ to ‘Off’.Select the gear icon to go to ‘Settings’.Select the ‘Start’ button in the bottom left corner of the screen.If you do not see the option for ‘use random MAC address’ it is likely that your version of Windows 10 does not have this feature. When using Respondus Lockdown Browser, disable this feature to avoid filling multiple device slots on your account. Some versions of Windows 10 have a feature that randomizes the MAC address for different WiFi connections.
#Respondus lockdown browser workaround how to#
How to forget a Wi-Fi network on your Windows 10 PC Disable MAC Randomization in Windows 10
How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac Trouble shooting for “You have not logged in yet or your session expired,” or other connectivity and IP address error messages: Note: Respondus Monitor automatically uses the Lockdown Browser function, so remote exams will have both. The Lockdown Browser locks down browsers during in-person and remote exams, and Respondus Monitor provides proctoring, via video recording, for remote exams. Respondus Lockdown Browser – Connectivity Troubleshooting for Students Respondus is an exam proctoring application offering two important functions.
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